Services

AI voice agents that answer when your team can't.

An AI voice agent is software that answers your phone with a natural voice, handles the caller's request (booking, message, common question) and passes anything complex to your team. Islands AI builds and operates voice AI on our own platform, Kalvo, which answers real calls today for UK and US businesses. For most firms it works as a voicemail replacement: after-hours cover and overflow when every line is busy. Plans start at £49/month, and larger organisations can have fully custom voice systems integrated with their booking and CRM software.

What it does

  • Answers after hours, on weekends and when all lines are busy, so callers stop hitting voicemail and calling your competitor.
  • Takes structured messages and sends them to your team instantly by email or SMS.
  • Books and reschedules appointments directly into your calendar or practice management system.
  • Answers the questions your team repeats twenty times a day: hours, prices, directions, availability.
  • Every call is transcribed and logged, so nothing is lost and everything is auditable.

Built on our own platform, not a reseller licence

Kalvo (kalvo.ai) is our voice AI product. We built the stack ourselves, from telephony through to the AI, and we run it in production every day. That matters for two reasons: when something needs to work differently for your business, we can actually change it, and when you call for support you reach the people who built it. Positioning we stand by: the agent supports your reception team, it doesn't replace them. It catches the calls they physically can't take.

Who it's for

Dental and medical practices, vets, beauty and physio clinics, property agents, trades and any business where a missed call is a missed booking. For regulated firms, custom voice systems come with the same controls as everything else we build: logging, scripted boundaries and clean data handling.

Pricing

Kalvo plans: Starter £49/month (200 minutes), Growth £99/month (400 minutes), Pro £199/month (1,000 minutes). Custom enterprise voice builds are scoped after an audit.

Frequently asked questions

Will callers know it's AI?

The agent introduces itself honestly and sounds natural. Callers care about being helped at 8pm on a Sunday; in practice that beats voicemail every time.

Can it book into our existing system?

Yes, that's the normal setup: direct integration with your calendar, PMS or CRM where an API exists.

What happens with complex or upset callers?

The agent takes a structured message and escalates immediately, flagging urgency. It's designed to know what it shouldn't handle.

Is this the same as Kalvo?

Yes. Kalvo is our product; Islands AI is the firm that builds it. Smaller businesses usually go straight to kalvo.ai; larger or regulated organisations engage us for custom voice work.

Talk to us before you talk to a platform.

A 20-minute call is enough to tell you whether AI is worth it for your operation, what it would cost, and what could go wrong. No pitch deck, no obligation.

Book a 20-minute call